The following troubleshooting tips may be performed before contacting Blackberry technical support. It lists the Top 10 Troubleshooting usually occured in Blackberry phone models.
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How to Guide: Do-It-Yourself Steps for Unlocking Blackberry
These steps provided will guide you for unlocking your Blackberry. You’ll need your USB cable to connect to the pc and make it sure that you’ve upgraded to the latest 4.x.x. firmware.
